BUILD IT WITH CHARLIE

Privacy Policy

Build It With Charlie ("BIWC," "we," "us," or "our") respects your privacy.

This policy explains what information we collect when you reach out for a consultation, request an estimate, or otherwise contact us, how we use it, and the choices you have, including text messaging.

Information We Collect

When you submit our project intake form, book a consultation, call, or email us, we may collect:

•  Your name, phone number, and email address

•  Your property address and details about your project

•  Any additional information you choose to share with us about your renovation, budget, or timeline

How We Use Your Information

We use the information you provide to:

•  Schedule and prepare for your free consultation

•  Communicate with you about your project, estimate, and timeline

•  Send appointment reminders and project updates by phone, email, or text message

•  Respond to your questions and requests

We do not sell your information, and we do not use it for purposes unrelated to your project or our communication with you.

Text Messaging (SMS) Terms

If you provide your mobile number and opt in through our intake form or by other means, you agree to receive text messages from Build It With Charlie related to your consultation, project updates, and appointment reminders. Our outgoing text number is (855-949-0909)

•  Message and data rates may apply.

•  Message frequency varies based on your project and communications with us.

•  You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

•  Your mobile opt-in information and phone number will not be shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not share, sell, or rent your personal information to third parties. We may share limited project information with subcontractors or suppliers only where necessary to complete the work you've hired us for, and only to the extent that is needed.

Data Security

We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure; however, we limit access to your information to what's necessary to serve you.

Cookies & Website Analytics

Our website is hosted on Squarespace, which may use cookies and similar technologies to understand site traffic and improve the browsing experience. You can control cookie preferences through your browser settings.

Your Choices

You can ask us to stop contacting you, correct information we have on file, or delete your information at any time by emailing info@builditwithcharlie.com.

Changes to This Policy

We may update this policy from time to time. The effective date at the top reflects the most recent version.